Mastercard jobs

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Manager, Software Engineering

The Mastercard team is looking for a high-energy, detail-oriented engineering Lead to help advance the Connect experience for both our customers and our internal users.

This is an exciting opportunity in a fast-paced, rewarding environment.

Role:

People Manager/project manager responsibilities

• Formally supervises and coaches' multiple software engineering teams of multiple roles and is responsible for planning and business execution of goals and objectives.

• Provides strategic leadership related to specific applications and systems, or software-development methodologies.

• Ensure that staff has skills and behaviors to perform tasks fully through effective communication of goals, objectives, performance and as necessary improvement plans.

• Ensure development, review and implementation of policy changes based on approved recommendations with minimal customer or staff interruption.

• Review and approve the development or revision of operational processes and procedures.

• Recommend annual cost center budget and ensure appropriate expenditures within that approved budget.

• Recommend strategic direction and policy changes.

Scrum master responsibilities

• Guiding the team and organization on how to use SAFe Agile practices and values to delight customers.

• Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment.

• Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving.

• Facilitating getting the work done without coercion, assigning, or dictating the work.

• Facilitating discussion, decision making, and conflict resolution.

• Assisting with internal and external communication, improving transparency, and radiating information.

• Supporting and educating the Product Owner, especially with respect to grooming and maintaining the product backlog.

• Providing all support to the team using a servant leadership style whenever possible, and leading by example

• Experience in end-to-end solution and product architecture.

• Understanding of Java, Spring Framework and experience leading multiple teams.

All About You

• Relevant Master certification CSP, SAFe Practitioner etc. Past experience in managing software engineering teams developing applications in Java.

• Experience playing the Scrum Master role for at least 2-3 years for a software development team that was diligently applying Scrum principles, practices, and theory.

• Good skills and knowledge of leadership principle, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.

• Knowledge of numerous well documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: numerous Burndown techniques, numerous Retrospective formats, handling bugs, etc).

• Knowledge and/or experience with widely successful Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games.

• Previous experience in managing team.

• Excellent communication and mentoring skills.

• Proven experience in software engineering delivery leadership at enterprise scale.

• Requires the skills to provide functional and directional guidance to staff and recommend policy or strategic direction changes to management.

• Ability to translate highly complex technical matters into easily digestible and actionable plans.

• Experience mentoring and developing resources in a high-performance culture.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.